Refund policy

You can submit your contract declaration within 2 weeks without giving reasons in writing (e.g. letter, fax, e-mail) or by returning the item. The period begins with receipt of this instruction at the earliest. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline.

The revocation is to be sent to:

Peggy Peg Shop UK
Peggy Peg Innovative Systems GmbH
Represented by: Alan James Reinhold
Itzgrund 21
95512 Neudrossenfeld
Germany.

Returns must be sent to the following delivery address:

3PL TFH
c/o Peggy Peg
Lockett Road
South Lancs Industrial Estate
Wigan, Greater Manchester
WN4 8DE

For the correct handling of the return of goods, please contact our customer service in advance on +44 1300 272991 (Mon-Fri 9-5 pm CEST)

Consequences of cancellation

In the event of an effective revocation, the mutually received services are to be returned.
If you cannot return the received service in whole or in part or only in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection - as it would have been possible for you in a shop. Incidentally, you can avoid the obligation to pay compensation by not using the item as an owner and by refraining from anything that may impair its value. Transportable items are to be sent back. In the event of a return from a delivery of goods with a total order value of up to £ 40, you have to bear the costs of the return, if the delivered goods correspond to the ordered ones. Otherwise, the return is free for you within Germany. You have to bear the costs of return as well if you are returning items from the United Kingdom.