Orders
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All online orders are sent by Post. We will process, pack and dispatch orders ASAP. All orders will be sent within 48 hours after order income.
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Returns and exchanges
Feel free to open the packaging and get the products out; check them for size, weight, and comparison against your existing pegs or anchor plates; you won’t be disappointed.
Our returns policy is quite simple; if you are not completely happy with the products, we will refund you.
Return postage is at the purchaser’s expense. You will be refunded through the PayPal/credit card system you originally used to buy the goods.
Please contact us at service@peggypeg.com
In case you want to return your purchase, please get in touch with us via the following email
service@peggypeg.com
One of our team members will get back to you and arrange the returning asap. We will then create a return label for you and send it via mail.
Warranty
Coupons
Our coupons are case sensitive. Make sure to copy the exact wording and additional signs when applying the discount code.
Questions About Anchor Plates
The storm hook can be inserted from the bottom to the top through one of the four square holes in the anchor plate. Once inserted, guy lines or storm straps can be attached. These can be secured either directly downward to minimize tripping hazards or at a 45° angle if space permits.
The Anchor Plate 2.0 PP16 is designed for box-style awnings from brands such as Fiamma, Thule, and Dometic, and it can also be adapted for Awnlux awnings.
Normal/Grass Conditions:
We recommend using Peg&Stop screws, specifically PP01 or PP04 for softer or wetter conditions. For optimal stability, use three pegs per plate arranged in a triangular formation: one peg in the center and two pegs on the opposite side in the outer holes.
Stones or Tough Conditions:
For rocky or difficult terrain, use the HP61 or HP60 screw-in pegs. For optimal results, hammer the HP61 pegs into the ground. The HP60 pegs can be installed using an impact driver. In these conditions, we recommend using two pegs per plate, placing them diagonally in the outer holes.
Sand / Beach:
For securing plates on the beach, we recommend using four pegs per plate. Consider using our Long PP12 or Long Aluminium PP13 pegs in combination with either the PP04 or PP01 screws.
First, determine where the awning leg will be placed and mark the center of the open hole using the L or LA peg. Temporarily remove the plate, then screw in the peg. If the sand is very fine, remove the top layer of sand for better grip before inserting the peg.
Once the peg is in place, reattach the plate using the open hole. Use either the PP04 or PP01 screws for the other three holes, ensuring a total of four pegs per plate.
Although not directly compatible, we've created a useful adapter called the Fix&Go Adapter! You can use the Fix&Go Adapter to make the most common poles fit into the Anchor Plate 2.0
The most common awning producers: Fiamma, Thule & Omnistor will most likely fit into our Fix&Go Anchor plate. Unfortunately, there are some exceptions. If you are unsure, please contact us via; service@peggypeg.com and we will answer asap.
Questions about the Tie Strap and the Storm Strap
1. Insert blue T-connector into your awning rail
2. Click on the strap and twist the strap to eliminate
buzzing sounds and flapping in the wind
3. Screw directly through the eyelet with the fitting Peggy screw peg for the ground
4. If it doesn’t go in all the way just click the hook on top of the spring eyelet to hold it down at the lowest position
Simply twist the strap a few times before securing it to the ground.
Extendable from 1.5-3m
Most importantly, place the screw through the eyelet of the Tie-strap 2.0. This creates an enclosed system that cannot undo itself. Here, you can find an elaborate explanation of which peg to use for each ground type!
The Tie-strap can be used in three different ways:
1. Slide the T-connector into the keder or awning rail.
2. Utilize the hole in the T-connector by inserting a spike or pin through it and then strap it downwards.
3. We offer a handy accessory called the U-connector, which allows you to connect the Tie-strap 2.0 to a Crocodile Peggy. Simply open the lever of the Crocodile and clamp it onto the material of your awning or onto a strap of the awning.
Questions about our Pegs
Normal / Grass Conditions:
- Recommendations for Tent, traps and groundsheets, consider using our PP05 or PP02 screws.
- If you're using our anchor plates, we recommend the PP01, PP04, or HP60 screws.
For Sandy Conditions:
- Our Long Screws or Long Aluminium Pegs work effectively in sandy conditions. For optimal results, scoop a handful of the dry, loose sand from the surface and secure it into the firmer, well-compacted, slightly damp sub-level sand.
- In firmer and compacted sand, the PP02 and PP04 screws may also work, but please test them to ensure effectiveness.
For Rocky or Tough Conditions:
- We recommend using the HP61 or HP60 screws.
- For the best results, hammer the HP61 screws into the ground, and when you're finished, simply unscrew them.
- The HP60 is designed to be used safely with an impact driver. In these conditions, just drive it into the ground as far as it will go.
- If you prefer to use our regular pegs in rocky conditions, please drill a pilot hole first and utilise our height-adjustable system in case the pegs stop forward.
All Peggy Pegs feature a 17mm hex head. This includes the PP05 Small Peg, PP02 Standard Peg, PP12 Long Peg, PP13 Long Aluminium Peg, and HP61 Hardcore Pegs (which are hammer-in and screw-out).
Our pegs are made of polyamide reinforced with fiberglass, aluminum, or marine-grade stainless steel.
Our pegs do not need to be fully screwed into the ground because they are height adjustable. Once you feel the peg begin to grip the ground, you can stop screwing it in further. At this point, you can either clip the hook onto the lowest spot on the peg or tighten the locknut to secure the anchor plate.
Any tool with a 17mm hex head can be used to screw the pegs in and out. While some caravan stabiliser legs may use a 17mm hex head, others do not, so it's important to check your specific setup. Alternatively, you can opt for our Combitool HP68, which allows you to either use it by hand or with a cordless drill.
We recommend avoiding the use of rattle guns or impact drivers for our regular pegs (PP01, PP02, PP04, PP05) due to their limitations in adjusting and reducing torque settings.
However, our heavy-duty HP60 screws are safe to use with impact drivers.
The Small Peggy Peg (PP05) is primarily designed for securing floor matting, ground sheets, or mudflaps. In challenging conditions, please pre-drill a pilot hole using a 6mm masonry drill bit, which can also be found in the starter kit.
When developing our pegs, we really wanted to make sure that they were lightweight and held better than regular pegs/screws. We discovered that the thread of the peg is more critical for providing grip, and holding the peg in the ground, than the maximum torque spec, which is used to tighten and drive them in. Therefore, we recommend not to exceed the torque spec of our pegs.
Each comes with a maximum which is displayed on their package as well. Using too much force (torque), you risk snapping the peg.
N = 25Nm
L = 30Nm
LA = 70Nm
HC = 70Nm
S = 5Nm
Our Hardcore Pegs are specifically designed for extremely hard and dry ground conditions. They feature a completely different thread compared to our other screw-in pegs. The Hardcore Pegs (HP61) are intended to be hammered in and screwed out. Unlike other pegs that have cutting and compressing threads, the thread of the Hardcore Pegs is uniquely designed for rocky conditions where cutting or compressing the ground is not possible.
As a result, the Hardcore Pegs HP61 may not hold as well in hard ground as other screws do in grass conditions.
Additionally, please note that you might need to replace them with our normal PP02 pegs if the ground has been flooded by heavy rain. If you attach your gear to the Hardcore Pegs HP61 when the ground is dry, and then the ground becomes loosened due to rain, you may find that the Hardcore Pegs do not grip and hold as effectively. Therefore, it’s important to check their stability after heavy rainfall.
We offer two different sizes of hooks and two types of lock nuts:
- The smaller hook is designed for use with the Normal PP02 Peg.
- The larger hook is compatible with our Large PP12, Large Aluminium PP13, and Hardcore Peggy HP61.
Regarding the lock nuts: both types fit all Peg&Stop screws. The heavy-duty HP60 screws come with the newer Lock Nut 2.0, which combines the functionalities of the hooks and lock nuts.
1. Go for a walk or camp with your dog or cat and pick a
nice spot
2. Put the spring on the ground and screw the PetPeg
through the spring
3. Only screw as far as the PetPeg forwards. Once the
screw-peg grips, you can stop screwing, the thread has compressed into the
ground due to its cutting and compressing thread. The PetPeg does not need
to be completely screwed into the ground as we are working with our height
adjustment here.
4. Now hook the carabiner to the leash of your dog or cat
and enjoy the tranquillity of your destination
Questions about the Crocodile PEGGY®
Crocodile
One Product - Endless Possibilities
For Holding Down Carpet:
1. Open the lever and twist it counterclockwise to release.
2. Insert the carpet material in the desired position between the two plates.
3. Twist the lever a couple of times (there’s no need to twist too often, as the pressure increases once it’s locked down).
4. Use the appropriate Peggy screw peg for the ground conditions to secure the carpet in place.
**For Hanging from a Sail Track** (Croc-Adapter needed):
1. Slide the Croc-Adapter into the sail track.
2. Hook the Crocodile onto the Croc-Adapter button until it clicks into place.
3. You can now hang items to dry or create quick shade using a larger towel or material.
The Crocodile can also be connected to the Tie-strap 2.0 using our U-connector. This setup can be used for a tarp, your gazebo, or a 270° awning, among other applications.
* U-Connector Required
To start, unhook the T-connector and replace it with our U-connector. Next, attach a crocodile clip, and you're done! You can now use the crocodile clip as intended—simply clamp it onto the desired anchor point or material. This setup is perfect for creating sunshades, storm straps, or securing tarps in stormy conditions.
The Crocodile Peg is crafted from reinforced, UV-resistant plastic and features a design free of sharp edges. The clip's teeth are rounded, ensuring safety and preventing any jagged or sharp points.
What makes these clips secure is the adjustable jaw pressure, which allows you to customize it according to the material and conditions. This adaptability helps minimize any potential damage.
**For Hanging from a Sail Track** (Croc-Adapter needed):
1. Slide the Croc-Adapter into the sail track.
2. Hook the Crocodile onto the Croc-Adapter button until it clicks into place.
3. You can now hang items to dry or create quick shade using a larger towel or material.
Questions about the Anti Flap
To use our Anti-Flap, you will need rafter poles on both ends of your awning to support the weight of the Anti-Flap and provide additional grip. Please follow these steps:
1. **Install rafter poles** on both the right and left sides of the awning.
2. **Clamp the awning fabric** between the cushions of the Anti-Flap.
3. **Twist the lever** a few times and lock it into position to keep the awning fabric secure.
4. **Wrap the silicone straps** around the rafter pole to hold it in place. Does not need to be super tight! The first or second hole will be sufficient.
5. If you have side walls, instead of using silicone straps, insert the T-Connector from the Tie Strap into the sail track of the Anti-Flap and secure it to the ground with the strap.
By following these steps, you can ensure proper installation and functionality of the Anti-Flap.
2. Clamp the awning cloth in between the AntiFlap
cushions
3. Give the lever a few twists and lock it into position
(it holds the awning cloth tight)
4. Wrap the silicone straps around the rafter pole to
hold it in place
5. In case you have side walls; instead of the silicon
straps, insert the T-Connector from the TieStrap in the sail track of the
AntiFlap and secure the AntiFlap via the strap to the ground
In this case, we developed the product to be compatible with our Tie-Strap, which you can slide into the railing of the Anti-flap when the lever is opened. When the lever is closed, the T-connector will be secured and is prevented from moving out of the rail.
To attach the Anti-flap, you need to obtain extra rafter poles from your awning manufacturer. Your awning already includes one pole to support the middle of the awning fabric.
Questions about the Fix&Go Adapter 'Puffer'
The Fix&Go Adapter is compatible with poles that have an inner diameter of 18 to 27 mm.
Although we still need to conduct official strength testing, we have already seen some impressive results with both the 3D printed version and, even more so, with the final product! When properly connected, we couldn’t pull them apart, even with two adults applying full force!
The Anchor plate 2.0 PP16
General Questions
- Use this reusable cable tie to secure cables, hoses, hang lamps, hold trash bags, and more.
- It can also serve as a replacement strap for the Fix&Go AntiFlap if needed.
To use, simply adjust the tie to your desired size and push the button through the hole.
1. Measure the required dimensions for your cabinet, fridge, bathroom, etc.
2. Twist the telescopic bar to extend or retract it. Adjust it until it fits snugly into your cabinet or fridge.
3. Use the bar to prevent items from falling out of your cabinet or fridge. You can also use it to hang towels.ls.
1. Place the toaster on your stove grid and turn on the flame (caution: the metal gets hot - don’t touch it).
2. Lay toast or rolls on top and roast them. 3. Make sure to turn them regularly.
First of all, we want to extend a big thank you to all our customers! This thank you note has a purpose beyond our appreciation.
While you can certainly follow us on social media to stay updated on everything we’re doing, we also want to let you know that the back of this note features a handy Peggy ABC. It provides useful tips on how to best use our products.
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